ETC Acad­e­my

The dig­i­tal learn­ing cam­pus for your team

With ETC Acad­e­my, you can equip your team for dig­i­tal op­er­a­tions man­age­ment, pas­sen­ger in­for­ma­tion, and data in­tel­li­gence. On our on­line learn­ing plat­form, your em­ploy­ees learn di­rect­ly from the process­es they work with dai­ly.

Tar­get groups

Who is ETC Acad­e­my for?

ETC Acad­e­my is aimed at:

  • Dis­patch­ers and con­trol cen­ter staff

  • Dri­ving and train per­son­nel (en­gine dri­vers, con­duc­tors, bus dri­vers)

  • Spe­cial­ist users in plan­ning, qual­i­ty as­sur­ance, and re­port­ing

  • Project and prod­uct man­agers im­ple­ment­ing new func­tions

Whether a be­gin­ner or an ex­pe­ri­enced pro­fes­sion­al, the learn­ing paths are tai­lored to dif­fer­ent roles and ex­pe­ri­ence lev­els.

Con­tents

What is in­clud­ed?

In ETC Acad­e­my, you will find, among oth­er things:

  • Mod­ule and func­tion cours­es for the ETC Plat­form (e.g., Dis­po­si­tion, PTCM)

  • Step-by-step guides for typ­i­cal tasks in dai­ly op­er­a­tions

  • Short videos and in­ter­ac­tive train­ing with prac­ti­cal ex­am­ples

  • Learn­ing paths and cer­tifi­cates to make knowl­edge vis­i­ble

This way, you re­duce your train­ing ef­fort, avoid knowl­edge si­los, and en­sure that new func­tions are quick­ly and safe­ly in­te­grat­ed into op­er­a­tions.

Learn­ing for­mat

How does your team learn?

  • On­line, time and lo­ca­tion-in­de­pen­dent

  • At your own pace, with clear­ly struc­tured chap­ters

  • With ex­er­cis­es, up­dates, and new cours­es on cur­rent top­ics

Ste­fanie Tamm - Ap­pli­ca­tion Con­sul­tant

Con­tact

Do you have ques­tions about ETC Acad­e­my?

In a short con­ver­sa­tion, we clar­i­fy roles, train­ing goals, and the best en­try point.