Full con­trol over dai­ly op­er­a­tions

The area Op­er­a­tions, Con­trol, and Plan­ning Sys­tem of the ETC Platform forms the digital heart for operational control and monitoring of traffic. It supports control centers, operations centers, and dispatchers in keeping an eye on ongoing operations at all times, reacting quickly to deviations, and reliably informing passengers.

The platform links timetable data, real-time information, vehicle reports, operating events, and external systems into a consistent picture of the current operational situation. Modern control center tools enable efficient dispatching, monitoring of vehicles and lines, and the coordinated handling of disruptions and operational deviations.

Through intelligent forecasts, automated processes, and a central operations overview, decisions are accelerated and response times in daily operations are reduced. At the same time, the platform ensures that relevant information is automatically distributed to passenger information systems, control centers, transport companies, and authorities.

Whether rail, metro, tram, or bus transport – the ETC Platform helps transport companies ensure a stable, transparent, and customer-oriented operation and sustainably improve the quality of transport services.

In use in 98% of all Ger­man pri­vate rail­way com­pa­nies

For many years, railway companies have trusted ETC Solutions to manage their operations and passenger information processes. The ETC Platform has established itself as a proven standard in rail transport and supports reliable and efficient operations every day.

Based on this extensive experience, the platform is increasingly being used in bus and municipal transport. Transport companies benefit from proven functions for control centers, dispatching, real-time information, and operations management as well as an open architecture that integrates seamlessly into existing system landscapes.

One data foun­da­tion for all stake­hold­ers

All relevant operational, schedule, and master data are centrally managed and made available to connected applications. This ensures that control centers, vehicles, passenger systems, and external partners always work on a common basis.

This reduces coordination efforts, increases process quality, and creates transparency along the entire value chain of public transport.

Open to ex­ist­ing sys­tems

The ETC Platform integrates seamlessly into existing application landscapes and connects operational processes across system boundaries. Existing solutions are retained and meaningfully integrated into the overall architecture.

Data exchange with scheduling and circulation systems, personnel planning, workshop and maintenance solutions, vehicle management, content-management systems for passenger information, and other specialist applications takes place via open interfaces. This creates continuous processes without media disruptions and manual double maintenance.

From sched­ule to qual­i­ty re­port

Relevant operational metrics are continuously provided and are immediately available for evaluations, certifications, and management decisions. The effort for manual compilations and data preparations is significantly reduced.

Performance values, events, target-performance comparisons, and quality metrics can be exported, aggregated flexibly, or transferred to analysis tools via interfaces. This allows for the creation of individual dashboards, reports, and evaluations in business intelligence solutions.

For authorities and associations, the ETC Platform also supports the supply of Q.Daba with the required quality and performance data, thereby creating the basis for transparency, monitoring, and contract controlling.