Stake­hold­er: Rail­way com­pa­nies

Op­er­a­tions un­der con­trol

Timeta­bles, con­trol cen­ter, fleet and pas­sen­ger com­mu­ni­ca­tion in a sin­gle sys­tem that grows with your net­work.

Overview

Op­er­ate ef­fi­cient­ly. In­form pas­sen­gers re­li­ably. Prove qual­i­ty trans­par­ent­ly.

Transport companies today have to achieve far more than just operating transport services. Punctuality, connection assurance, passenger information, vehicle availability, quality evidence, and economic operation are the daily focus. At the same time, the demands of stakeholders, associations, and passengers are growing, while existing system landscapes are becoming increasingly complex.

The ETC Platform supports transport companies along the entire value chain. From planning through control center and vehicle connection to passenger information, quality management, and reporting, all areas access a common database. This creates transparency, reduces manual processes, and improves collaboration between operations, vehicle management, and management.

With solutions in daily use by 98% of German private railway companies, ETC Solutions has decades of experience in the digitalization of transport companies and their operational processes.

Every­day Chal­lenges

Does this sound fa­mil­iar?

When data, sys­tems, and com­mu­ni­ca­tion di­verge, pas­sen­gers and teams in op­er­a­tion no­tice it first.

  • Ensure operational stability 

    Delays, disruptions, and sudden changes must be quickly identified and coordinated without losing oversight of the entire operation.

  • Consistently inform passengers 

    Information must be provided promptly and uniformly on displays, apps, websites, information systems, and other channels.

  • Integrate different vehicle fleets 

    Own vehicles, leased vehicles, modernizations, and different manufacturers require flexible and future-proof integration solutions.

  • Meet quality requirements 

    Stakeholders demand comprehensible key figures, quality evidence, and transparency regarding the services provided.

  • Utilize data meaningfully 

    Important information often exists in different systems and can only be analyzed with great effort.

The So­lu­tion

The ETC Plat­form fills ex­act­ly these gaps

The ETC Plat­form con­nects op­er­a­tions, ve­hi­cles, pas­sen­ger in­for­ma­tion, qual­i­ty man­age­ment, and re­port­ing on a shared tech­no­log­i­cal ba­sis. Open in­ter­faces al­low the in­te­gra­tion of ex­ist­ing ap­pli­ca­tions and pro­tect pre­vi­ous in­vest­ments. At the same time, stan­dard­ized process­es cre­ate the ba­sis for more ef­fi­cien­cy, trans­paren­cy, and fu­ture se­cu­ri­ty.

At a glance

What the ETC Plat­form of­fers you

Con­trol Cen­ter

Respond faster when it counts

With the control center workspace, your dispatchers have a complete view of operations: real-time map view, schedules, automatic notifications of disruptions, and dispatch tools. This allows you to detect deviations early and centrally manage disruptions, outages, and replacement services.

Plan­ning

Man­age sched­ules and re­sources with­out in­ter­rup­tions

Im­port your sched­ules via for­mats like railM­L®, VDV 452, HAFAS, or GTFS. Man­age cir­cu­la­tions, ve­hi­cle as­sign­ments, and re­sources cen­tral­ly. This way, your real-time sys­tems al­ways work with cur­rent base data.

Ve­hi­cle In­te­gra­tion

Seam­less­ly con­nect every ve­hi­cle

Whether new ve­hi­cles or ex­ist­ing fleets: Stan­dard­ized mid­dle­ware con­nects every ve­hi­cle with your plat­form. Po­si­tion data, de­lay in­for­ma­tion, ve­hi­cle di­ag­nos­tics, and on­board pas­sen­ger in­for­ma­tion, all seam­less­ly in­te­grat­ed.

Per­son­nel

En­able per­son­nel to work mo­bile and syn­chro­nized

En­gi­neers, con­duc­tors, bus dri­vers, and work­shop staff re­ceive mo­bile apps for shift reg­is­tra­tion, pas­sen­ger count­ing, qual­i­ty record­ing, dam­age re­port­ing, and op­er­a­tional in­struc­tions, all syn­chro­nized with the cen­tral plat­form.

Pas­sen­ger In­for­ma­tion

In­form pas­sen­gers equal­ly every­where

Real-time in­for­ma­tion is au­to­mat­i­cal­ly dis­trib­uted to on­board dis­plays, sta­tion in­di­ca­tors, DB RIS, bahn.de, Google Maps, so­cial me­dia, and your web­site. Your pas­sen­gers al­ways know what is hap­pen­ing.

Qual­i­ty Re­port­ing

Au­to­mat­i­cal­ly cre­ate qual­i­ty re­ports

Cre­ate con­tract-com­pli­ant qual­i­ty re­ports au­to­mat­i­cal­ly. Punc­tu­al­i­ty, can­cel­la­tions, train for­ma­tions, pas­sen­ger num­bers, all ready for your stake­hold­er, with­out man­u­al ef­fort.

En­er­gy

Ef­fi­cient­ly man­age en­er­gy

Pre­dict and mon­i­tor your trac­tion en­er­gy con­sump­tion. Au­to­mate com­mu­ni­ca­tion with DB En­ergie. Sup­port your train dri­vers in en­er­gy-ef­fi­cient dri­ving.

Fo­cus: VDV 3.1

Real-time data. Stan­dard­ized. In reg­u­lar op­er­a­tion.

Many trans­port com­pa­nies face the same ques­tion: How do we con­nect to the new Pas­sen­ger In­for­ma­tion Plat­form with­out spe­cial so­lu­tions and man­u­al process­es? With VDV 3.1, train for­ma­tions, for­ma­tion data, and real-time in­for­ma­tion are stan­dard­ized and ful­ly trans­mit­ted. Pas­sen­gers see at the plat­form where which train car stops. Clean, re­li­able, live.

The ETC plat­form ful­ly sup­ports VDV 3.1 and man­ages the con­nec­tion to the Pas­sen­ger In­for­ma­tion Plat­form, in­clud­ing train for­ma­tions, for­ma­tion data, and real-time in­for­ma­tion. This is­n't a pi­lot; it's run­ning in reg­u­lar op­er­a­tion.

  • Live train for­ma­tions for bet­ter ori­en­ta­tion on the plat­form

  • Stan­dard­ized for­ma­tion data in­stead of me­dia breaks and man­u­al main­te­nance

  • Con­sis­tent real-time in­for­ma­tion for pas­sen­gers across all chan­nels

More info on VDV 3.1 can be found here.

Implement VDV 3.1

So­lu­tions overview

Suit­able so­lu­tions for rail­way com­pa­nies

For rail­way com­pa­nies

Op­er­a­tions, con­trol, and plan­ning sys­tem

Cen­tral dis­patch­ing and real-time mon­i­tor­ing of the en­tire fleet.

Dis­cov­er func­tion

For metro, tram, and bus op­er­a­tors

Pas­sen­ger In­for­ma­tion

Real-time in­for­ma­tion across all chan­nels from one source.

Dis­cov­er func­tion

For ve­hi­cle man­u­fac­tur­ers

Ve­hi­cle Cloud

Stan­dard­ized con­nec­tion of all ve­hi­cle types to the ETC Plat­form.

Dis­cov­er func­tion

For all stake­hold­ers

Re­port­ing & An­a­lyt­ics

An­a­lyt­ics and re­ports di­rect­ly from on­go­ing op­er­a­tions.

Dis­cov­er func­tion

For all stake­hold­ers

Add-On Func­tions

Ex­pand­able func­tions for spe­cif­ic re­quire­ments.

Dis­cov­er func­tion

In the field

Proven in dai­ly op­er­a­tion

The ETC Platform supports railway, metro, tram, and bus companies in the digitalization of their core processes. It connects people, systems, and data to an integrated operations platform, creating the foundation for reliable, economical, and customer-oriented public transport.

A platform for operation, vehicles, passenger information, quality, and analysis. 

Our cus­tomers

From prac­tice

Suc­cess Sto­ries

Cen­tral plat­form for Tram­Train net­works - AVG Karl­sruhe

The Karl­sruhe mod­el cen­tral­ly man­aged

The Alb­tal-Verkehrs-Gesellschaft (AVG) cen­tral­ly man­ages the Karl­sruhe mod­el, with dis­patch­ing, fore­cast­ing, and pas­sen­ger in­for­ma­tion in one sys­tem across rail, tram, and bus. A cen­tral plat­form unites the en­tire dual-sys­tem op­er­a­tion for 210 ve­hi­cles and en­sures con­sis­tent op­er­a­tional man­age­ment across all modes of trans­port.

Metro, tram, and bus operators Operation, control, and planning system
Mehr lesen

Op­er­a­tions & Re­place­ment Ser­vice - BeNEX

Dig­i­tal man­age­ment of flex­i­ble re­place­ment ser­vices

BeNEX man­ages re­place­ment ser­vices end-to-end and data-dri­ven with the ETC Plat­form in­stead of re­ly­ing on dis­con­nect­ed sys­tems and man­u­al co­or­di­na­tion. Mul­ti­modal op­er­a­tional and real-time log­ic re­places com­plex rail re­place­ment ser­vice process­es and en­sures the flex­i­ble, re­li­able op­er­a­tion of re­place­ment ser­vices.

Railway companiesOperation, control, and planning system
Mehr lesen

Pas­sen­ger In­for­ma­tion & In­ter­faces – ODEG

Stan­dard­ized pas­sen­ger in­for­ma­tion with VDV 454 (3.1)

To­geth­er with ETC So­lu­tions, ODEG im­ple­ment­ed the pro­duc­tion VDV in­ter­face for pas­sen­ger in­for­ma­tion, en­abling a sta­ble ex­change of pas­sen­ger in­for­ma­tion and train com­po­si­tion data via the new VDV 3.1 stan­dard.

Railway companiesOperation, control, and planning system
Mehr lesen

Voic­es from the mar­ket

What our cus­tomers say

For­ma­tion data

Thanks to the so­lu­tion from ETC So­lu­tions, we can now re­li­ably trans­mit our for­ma­tion data ac­cord­ing to the VDV 3.1 stan­dard.

This is a crucial step for us to ensure precise and up-to-date passenger information and to maintain the quality of our data in all information systems.


Tobias Heise
Pas­sen­ger In­for­ma­tion Con­sul­tant

NBE nord­bahn Eisen­bah­nge­sellschaft mbH & Co. KG

Im­ple­men­ta­tion

ETC So­lu­tions im­pressed us with tech­ni­cal un­der­stand­ing and struc­tured project man­age­ment dur­ing the VDV 3.1 im­ple­men­ta­tion.

The collaboration was very efficient and partnership-based due to the open communication.


Tammo Behrend

Head of Op­er­a­tions Man­age­ment, S-Bahn Han­nover

Trans­dev Han­nover GmbH

In­te­gra­tion

With the dig­i­tal­iza­tion so­lu­tions from ETC So­lu­tions, we rely on mod­ern con­trol room com­mu­ni­ca­tion and high op­er­a­tional flex­i­bil­i­ty.

The simple integration over standards like VDV 3.1 as well as reliable passenger information ensure transparency and orientation in daily operations.


TRI Train Rental GmbH

Train­ing

Get your team fit with the ETC Acad­e­my

Is it a challenge for transport companies to train their employees? Then ETC Solutions supports you by taking over a large part with helpful content in the Academy.

In the ETC Academy, dispatchers, control room staff, and train personnel learn directly on the system, practice-oriented, flexible, and at their own pace.

Trained employees work faster, make fewer mistakes, and are immediately productive with every new function.

Learn more about the ETC Academy

Destan Sokoloff - Sales

Con­tact

More con­trol in op­er­a­tions?

Sched­ule a short call and re­ceive a clear as­sess­ment of ef­fort and ben­e­fits.

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